Shipping

We will send goods worldwide either via 1st Class Recorded post (UK) or Airmail E.U. and worldwide.  Our postage charges are based on the weight of each Item and are charged at the Post Office rate.  On each description you will find the weight of each model.The cost of the postage are contained an PDF file..

The items shown are the goods in stock and are despatched within 24 hours (Except weekend)   Orders received Before 9am (GMT) are sent out. on the same day (except Saturday/Sunday).  Orders Placed on Saturday or Sunday are posted on the Monday.

Payment

Payment is paypal or by cheque postal order.  Please note if payment is cheque or postal order goods are sent when the payment clears.

Custom Orders

If you require more than I have listed in stock please contact me.  I also will make other models to the customers requirements.  At the present Time I can offer fieldstone and some gothic models.  I am planning to offer Sci-fi and other gothic models in the near future.

Terms.

• 20% of the cost of the at time of order.  (Payment via paypal)
• 80%+the cost of postage When order is complete. (Payment via paypal)
• All estimate of length of times are subject to change.

For further information please email Info@dungeoncastings.co.uk

Delivery Schedule

We will normally despatch your order to you within 1 business day.

Back Orders

We do not offer a back order service. We only sell from stock.

Credit Card Security

All credit/debit card transactions are handled by our secure Payment Service Providers.  You can be assured of a secure shopping experience with us. Credit card details are not retained by us after payment has been made.

Guarantee

Should you not be satisfied with your purchases email us at info@dungeoncastings.co.uk or ring 01506 462653 and we shall resolve the situation to your satisfaction.

Returns Policy

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

Privacy Policy

Dungeon Castings will not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.